conflict

How to Get Out of the Drama

We say we don’t want drama in our lives, especially in our interactions at work. Drama usually means unpleasantness, frustration, conflict, lack of productivity. If it meant “real drama,” i.e. ...

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How to Break the Communication Barrier

Is there someone with whom you have built up a barrier to communication? Perhaps you reached an impasse years ago and still work with this person. Perhaps you know what ...

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Can You Say "And"?

Have you noticed the difference in how people respond when you use the word and instead of but in a sentence? If you listen to newscasters and politicians, you will ...

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